Yesterday, I presented in one of the Momentum at EMC World sessions in which I talked about the use of capture in a distributed environment. While a large percentage of documents are often processed in a central facility, a fair number of paper document transactions start remotely. This could be an employee at a bank branch office opening up a new customer account, an insurance agent in the field taking care of a claim, or the interaction with partners/advisors where paper is often part of the process. Regardless of the situation, a paper transaction that starts remotely is best handled where it originates rather than having documents mailed in for processing.
Filed under: EMC World 2012 | Tagged: Captiva Cloud Toolkit, distributed capture, EMC World 2012, Momentum 2012, partners | 1 Comment »

