SAP and EMC team up to Deliver New Solutions that Automate Paper-Intensive Processes

EMC and SAP have just announced the expansion of their global strategic alliance which will now have SAP reselling newly developed solutions that leverage EMC Documentum enterprise content management, EMC Captiva intelligent enterprise capture  and  Document Sciences customer communications management.

The initial solution (SAP® Insurance Broker Statement Processing by EMC) will focus on the insurance broker reconciliation process where there is a need to capture broker related paper documents that enter into an insurance company either by mail, fax, or email. By utilizing Captiva as a first step in the process, broker related documents and data are digitized and delivered into the reconciliation process, thereby increasing the insurance brokers productivity and reducing the cost of errors and manual workarounds that are typical with manual paper-based processes.

Additional solutions will cover time-consuming paper handling and manual intensive processes required to manage a loan.  By utilizing Captiva to digitize the paper information early and creating digitized loan folders, banks can accelerate the loan origination process and potentially increase their loan sales production and closure rates as well as enhance customer communications throughout the loan lifecycle.

In a recent study by Harvey Spencer Associates, it was reported that over 20 million tons of office paper is produced and consumed every year in the US and Europe. Much of the paper that is generated today can be tied back to critical business transactions like claims, loans, and account management, demonstrating the continued need for automation. And while many companies have invested in various capture technologies for the simple benefit of storing and accessing information electronically, strong growth and investment in capture solutions continues to be focused on business process automation where advanced capture capabilities (e.g. automated document classification and data extraction) deliver a very strong ROI.

To read more on the EMC and SAP global strategic alliance, check out the full press release.

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