Congratulations to our customer, Department of Transport, South Africa for winning the 2013 Global Excellence in Case Management Award! This prestigious honor, co-sponsored by Workflow Management Coalition (WfMC) and BPM.com, recognizes the Department of Transport for demonstrated excellence in implementing an innovative adaptive case management (ACM) solution. You can check out the recorded presentation and announcement ceremony here.
The Department of Transport is responsible for the regulation of Transportation in South Africa, which includes public transport, rail transportation, civil aviation, shipping, freight and motor vehicles. By leveraging EMC Documentum xCP, the Department successfully delivered a government-wide project for electronic government (eGovernment) services and IT-enabled processes, transforming how it manages all cases in a centralized, standardized way across its five branches and 12 agencies.
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