Latest AIIM Industry Watch Report Highlights Several Key Process Trends

EMC recently participated in sponsoring an AIIM survey report titled “Process Evolution: moving your business from paper to PCs to tablets”.   In the report, it surveyed individual members of the AIIM Commnunity, focusing the questions around where companies are in terms of moving processes to a paper-free environment. There are several technology factors that are exploding right now – social, mobile, governance. and the cloud that are certainly impacting how businesses look at the future of automation in their organization.

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AIIM Communities – Worth Checking Out

For those not familiar with AIIM, AIIM is the community that provides education, research, and best practices to help organizations find, control, and optimize their information.  They cover a lot of different areas including BPM, imaging (capture), collaboration, email management, WCM, SharePoint, eDiscovery, and so on.

Last year, they launched a set of new communities that often have a lot of useful discussions going on.  There are five four communities: ERM, Social Business, Capture, SharePoint, and ECM. These communities are worth checking out if you are looking to educate yourself or just looking to see what people are discussing in various technology areas.

Upcoming AIIM Webcast: What You Should Know Before Investing in Document Capture

AIIM has a Webcast on September 29th titled “What You Should Know Before Investing in Document Capture”.

Harvey Spencer from Harvey Spencer Associates will be presenting on this Webcast. I attended Harvey’s annual capture conference a few weeks ago, and I’m sure Harvey will have a lot of great insight to provide on growing trends in the market, where companies are or should be investing, and where SharePoint fits into the big picture.

If you have a chance, I encourage you to attend.

Key Findings from New Document Capture Survey by AIIM

A new survey from AIIM is now available on  The report survey polled 882 information and records management professionals, IT staff and line of business executives, looking at the issues and potential benefits of  different document capture approaches, and considers the potential Return on Investment (ROI) across various  application areas. A free copy of the report is available at:

Some of the findings included:

  • Centralized in-house scanning and mailroom scanning are set for considerable growth compared to outsourced scanning and capture.
  • Knowledge management in the form of improved searchability of business documents is the highest driver for scanning, closely followed by compliance and business process improvement.
  • Forty-six percent of users report ROI within 12 months with two-thirds seeing returns within 18 months.

It  is safe to say that companies continue to find document capture one of the safest ECM (Enterprise Content Management) investments.

What do you think? Has your company invested in document capture? Are the benefits what you had anticipated?


EMC Sponsored Research – New AIIM Study Reveals Investments in Document Capture Produces Rapid and Considerable Cost Savings in Less Than 12 Months

AIIM ROI paperAIIM just released a new study on document capture, that was sponsored by EMC. The research study shows that document scanning and capture is a very risk-free investment compared to other types of IT projects and payback time of the initial investment frequently occurs in less than one year.



Key findings from the study include:

  • 42 percent of organizations have increased productivity by 50 percent from their scanning and capture investment.
  • 43 percent have achieved payback within 12 months and two-thirds within 18 months.
  • Nearly half have achieved savings of 40 percent or more in paper storage costs.

A free copy of the study, “Extending Capture Capabilities – Measuring the ROI” is available at

What do you think?

  • Are you achieving the benefits from document capture that you expected?
  • Do you see opportunities to further expand the use of capture?
  • Is there  a need to replace a legacy scanning/imaging application in order to achieve greater benefits?

Feel free to comment back.

– Bill –